* If your product is not listed above, please visit the product page. Solved WD My Passport 1TB Didn't Auto Unlock I have a Wd passport and it only opensource on my personal laptop. If I try to unlock it, it says that it is unlocked.
Power down your computer. Remove the screws on the rear of the case and remove the side panel. Place the jumper on the back of the hard drive to the 'write-enabled' position. Consult your drive manual if unsure of how to do this for your specific Western Digital drive model. Replace the side panel and restart the computer.
Or I f you know the password, go into the installation disc that pops up in my computer when you plug in your wd hard drive (right click and then open, not autorun) there should be some sort of thing called security. Possibly unlock, or something along those lines on there double click on it and type in your password it should unlock it then every time then that you plug in your hard drive, you might have to do this to access your files hope this helps Posted on Sep 20, 2012.
Does the drive have a letter assigned to it in Windows? You may have a corrupted file system on the drive. If it has a letter, you can check by doing the following: If you are using Vista or higher, you will first need to open an elevated command prompt. From the Start Menu, under Accesories find Command Prompt and right click.
Select Run As Adminstrator and accept the User Account Control prompt. If you are using XP you can just run the Command Prompt. When the command prompt appears, type CHKDSK driveletter: /F (replacing driveletter with your assigned letter).
It will check the file system and attempt to correct any errors. However, be aware depending on its condition you may still end up with corrupted files. Some times this corruption can occur when unplugging from your TV or not safely removing the device from your computer. If this is a portable drive (no separate power supply), then this may be a power issue. Portable hard drives require a fair bit of power, and while they SHOULD fall within the USB specs (500mA for USB 2.0), some demand a little more. Equally, some hosts (computers, TVs etc) provide just a little below spec, so sometimes you get a bad combination. To test this theory, try the HD on a number of different USB ports on different computers (not just your PC & Mac) and see if they can be read on any of them.
If this is indeed the problem, and none of the ports on your computers provide enough power, then there are two things you can do: 1) get a USB 'Y' cable which will aggregate the power from two different sockets or 2) use an external power supply if your HD has a socket for one (if it does not, you may be able to obtain another HD enclosure, which does have such a connection, and transfer the drive itself to it.